Let us know the model/color of your EKG
Which variation of the Clara French Press do you have?
The serial number is 13-20-digits printed on a sticker attached to the bottom of the Grinder base. It should resemble "BGAA...".
The serial number is a 12-digit printed on a sticker attached to the bottom of the Opus
The serial number is a 15-digit printed on a sticker attached to the bottom of both the kettle and base. It should resemble "M056..." or "EEBK..."
This is a 6 digit code located on the bottom of your Clara
This is a 6 digit code located on the bottom of your Carter
Please note, we are unable to modify or cancel orders that have already been submitted
In the event we need to ship you a replacement, please provide us with your shipping address. Remember to include your postal code and apartment number, if applicable.
Please attach any relevant photos, documents, or receipts below.
