Orders & Shipping

Pre-orders

• When is EKG+ shipping?
• When is Prismo shipping?

Kickstarter - EKG

• I backed the Stagg EKG/EKG+ and need to update my address

Order FAQ

• Why is my order on hold?

Order Modifications

• I pre-ordered Stagg EKG and/or Prismo -- can I change my address?
• Can I add items to my order before it ships?
• Can I put in a coupon code after my order has been placed?
• Oh no! I made a mistake on my order. Can I change or cancel it?

About Shipping

• When will my order ship?
• How do I track my order once it has shipped?
• How long does it take my order to arrive?
• International shipping is too expensive – do you have any other shipping options?
• Does Fellow ship internationally?
• Does Fellow ship outside of the Contiguous US, APO/FPO, PO boxes?