Yes, generally. Our team inspects every product’s exterior and interior for damage. We allow minor imperfections such as small scratches, marks, or discolorations, but all of our Rebrew gear is ready to be the centerpiece of your coffee corner. The entire product is then cleaned by hand inside and out, and tested to ensure original electrical and mechanical operation before being carefully packaged and sent to your doorstep. While not “new new,” you’ll still be proud to display Rebrew gear on your countertop or brew bar.