After a while, your kettle may begin to show signs of use. It is frequently reported by our customers that their kettle is the most loved, most used appliance in their kitchen. With so much activity happening with and around the kettle, we're not surprised when they begin to show some signs of wear and tear. Although the matte paint used on our kettles is heat resistant and very robust, the repeated expansion and contraction of the stainless steel strain the paint finish each time the kettle is heated and cooled. This may eventually result in cosmetic damage. To extend the life of the finish for any of our kettles, we recommend:
1. Regularly cleaning the exterior with a dampened soft sponge or towel and a mild dish detergent
2. Avoid the kettle being submerged or left to sit in liquid
3. Do not dry boil the kettle (heat the kettle without any water in it)
4. When using any stovetop kettle on a gas stove, not allowing the flame to extend beyond the base of the kettle
All of these tips will help extend not just the life of the paint finish but the kettle in general.
At this time, the Stagg and Raven Stovetop Kettle has a warranty of 30-days. Cosmetic issues that do not affect the operation of the kettle are not covered by this warranty. Your kettle has been well-loved and its appearance merely reflects that fact. If you have any questions or concerns, please reach out to us using the "Submit Request" link at the top right of this page and we'd be happy to help.