These steps can assist you in creating and maintaining a vacuum within your Atmos.
This issue is typically caused by dust or debris entering the valve that helps remove air. The dust may have gotten in there during manufacturing and can also be collected from the beans or items being stored in the Atmos. Regardless of how it got in there, we have an easy process to help maintain your canister. Please follow these steps:
1. Remove the gasket that surrounds the lid
2. Remove the metal and paper filter
3. Locate the slit for the pressure valve
4. Blow really hard to clear any dust stored in there, if you have pressurized air, even better!
5. Replace the filters (paper first, then metal)
6. Replace gasket
7. Re-seal your Atmos
While maintaining your Atmos, or just in everyday use, you may have noticed a small notch taken out of the gasket, specifically the flange that rests along the inside of the canister. This is part of the design and helps release the vacuum when the button is pushed.
Once you've followed these steps, please let us know if your Atmos doesn't behave as it should. It is designed for constant usage and should hold a seal between 3 and 4 days. Please remember that Atmos is designed to hold whole beans and not ground coffee. You may repeat this process as often as is required.
If you have any questions or feel you may need a new lid assembly or gasket, please reach out to us using the "Submit Request" link at the top right of this page and we'd be happy to help.