Fellow warrants products against any defects that are due to faulty material or workmanship for a period after the original date of consumer purchase.
This warranties are valid only for:
- The original consumer.
- When product is purchased through authorized retailers.
- With the original sales receipt for proof of purchase to make your warranty claim.
This warranty does not include damage to the product resulting from:
- Accident, misuse, or repairs performed by unauthorized personnel.
- Operation with the wrong type of current or voltage.
- Failure to follow cleaning instructions for both the kettle and cleaning/descaling agents.
- Failure to comply with any safeguards listed in the warnings and instructions of this document.
Our products have the following warranty periods following the date of purchase:
Stagg kettle (stovetop)
|Raven kettle (stovetop)||30 days|
|Stagg EKG||1 year|
|Joey mugs||30 days|
|Glassware (tasting glasses and carafe)||30 days|
|Stagg [X] Dripper||30 days|
|Stagg [XF] Dripper||30 days|
If the product should become defective within the warranty period, or you have questions regarding warranty or service, email us at firstname.lastname@example.org.