Fellow warrants products against any defects that are due to faulty material or workmanship for a period after the original date of consumer purchase.
This warranties are valid only for:
- The original consumer.
- When product is purchased through authorized retailers.
- With the original sales receipt for proof of purchase to make your warranty claim.
This warranty does not include damage to the product resulting from:
- Accident, misuse, or repairs performed by unauthorized personnel.
- Operation with the wrong type of current or voltage.
- Failure to follow cleaning instructions for both the kettle and cleaning/descaling agents.
- Failure to comply with any safeguards listed in the warnings and instructions of this document.
Our products have the following warranty periods following the date of purchase:
Stagg kettle (stovetop)
|Raven kettle (stovetop)||30 days|
|Stagg EKG||1 year|
|Joey mugs||30 days|
|Glassware (tasting glasses and carafe)||30 days|
|Stagg [X] Dripper||30 days|
|Stagg [XF] Dripper||30 days|
If the product should become defective within the warranty period, or you have questions regarding warranty or service, email us using the "Submit Request" link at the top right of this page.